Returns Policy

Return & Refund Policy

Thank you for shopping with Fashionelvis. If you are not entirely satisfied with your purchase, we're here to help.

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Return Period

You may request a return or exchange within 60 days from the date you received your order. After 60 days, unfortunately, we cannot offer a full refund or exchange.

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Eligibility for Return

To be eligible for a return:

• Items must be unused, unworn, unwashed, and in their original condition.

• All original tags, including Fashionelvis hangtags, must still be attached.

• Items must be returned in their original packaging.

• Items marked as FINAL SALE are not eligible for return or refund.

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How to Start a Return

To initiate a return request, please contact our customer service team via email at [email protected] before sending any item back.

Once your return is approved, we will provide detailed instructions on how and where to send your package.
Items sent back without prior email confirmation will not be accepted.

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Return Address

Fashionelvis Returns

📍 27 Imboden Dr,Decatur, IL 62521,United States

📞 Customer Service Phone: +1 (630) 800 4487

📧 Email: [email protected]

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Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within a certain number of days.

Please note:

• Shipping costs are non-refundable unless the return is due to our error (e.g., defective or incorrect item).

• If your return does not meet the conditions above, it may be sent back to you at your expense.

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If you have any questions, feel free to contact us at [email protected] — we’re here to help!